Receptionist
Purpose of Position
JFC Group is currently seeking a receptionist for their head office in Tuam, Co. Galway. This front of house role will be the first point of contact for visitors, customer and staff, providing a professional and welcoming experience. This role is responsible for managing incoming calls, maintaining the reception area and supporting administrative tasks
Key duties and Responsibilities
- Answer and direct incoming telephone calls promptly and efficiently
- Greet and welcome visitors, clients and staff in a courteous and professional manner
- Ensure that security and visitor sign-in procedures are followed.
- Responsible for maintaining the companies transport log for all contractor HGV vehicles on site.
- Responsible for Verify accuracy of all receipts related to credit card payments
- Receive, sort, and distribute post and deliveries to relevant departments.
- Carry out general administrative tasks across various departments.
- Organise travel arrangements for Managing Director, including flights, accommodation and car hire
- Provide cross-departmental support as required.
- Ensure timely processing of Proof of Delivery (POD) and invoice requests on a daily basis.
Desired Skills and Experience
- Minimum 1-2 years’ experience in a receptionist role essential
- Previous experience in an administrative, or office support role is desirable
- Relevant qualification in Office administration or similar qualification is advantageous.
- Ability to handle phone calls professionally and interact with visitors, clients, and colleagues in a courteous manner, in a busy environment
- Must be fluent in English, demonstrated by excellent verbal and written skills
- Customer Service focused with a friendly and approachable demeanour and strong interpersonal skills to make a positive first impression.
- Attention to Detail is essential ensuring accurate processing of receipts, invoices, and travel bookings.
- Excellent Organizational Skills and ability to multitask, must be able to prioritize and complete various administrative tasks across departments simultaneously.
- Competent with office software (e.g., Microsoft Office Suite, email systems) and any relevant booking or finance systems
- Confidentiality and professionalism is key for this role when dealing with any sensitive information or documentation
- Excellent Time Management skills
- A team player with the ability to work off your own initiative is essential.
Disclaimer
The above statements are intended to describe the general nature of the work and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. JFC Group is an Equal Opportunities Provider.
